How can something that reduces your operating expenses also improve your client experience? That’s the magic of Process Improvement.

In a perfect business world, every process is automated. There is no need to email spreadsheets back and forth (of course, each email

As the mortgage industry becomes increasingly process-oriented, we’d like to take a moment to remind folks that “automating” is not

Not long ago, Gartner published a white paper for us entitled “Top Strategic Predictions for 2017 and Beyond: Surviving the Storm

We stumbled into a nice piece by Rebecca Walzak on the Progress in Lending blog not too long ago. It’s really worth a read. Not to

Enterprise Content Management (ECM) is a relatively new concept for mortgage and real-estate related businesses. Amazingly, that

An information management trend (perhaps even megatrend, to borrow an old term!) which has been sweeping the world for a few

There’s been quite a bit of analysis illuminating the massive strategic shift in operational process we’re seeing in the mortgage

You probably don’t have to be told that the mortgage industry is surrounded by change. Discussions around this change tend to be